What is a match?

A match is someone Kalido believes fits the service you’re looking for or can provide. So, it’s the talented web developer you’ve been looking for. Or, if you’re the web developer, it’s the terrific client you’ve been wanting to meet.

How does matching work?

Kalido ranks matches based on how relevant, and how socially and physically close they are to you. So, someone who lives close by (physically close) and is looking for a service you can provide (relevant) will rank higher than a potential client who’s far away. And your friend, who is socially closer to you, will rank higher than a friend of a friend. As people move around, and add new services and contacts, Kalido will constantly update your matches, and alert you to new matches.

Who will I match with?

Kalido will match you to someone who has a complementary service to yours. So, if you can ‘provide piano lessons’, you’ll be matched to someone who ‘wants to meet a piano teacher’. Because Kalido offers natural language searching, it doesn’t matter what phrase you use (‘piano teacher’ or ‘piano lessons’), the system will intelligently match you.

Can I change whom Iʼm matched with?

Yes, you can change your settings to only match with people you know, people who have something in common with you (a shared contact or network, for example), or anyone on Kalido.

What if Iʼm not happy with the contact Iʼm matched with?

You can always dismiss a match card, if you’re not interested in engaging with that person. Kalido does not vet or endorse any users, which means that, unfortunately, we can’t take responsibility for the quality of services rendered. Kalido gives you information that helps you decide whether you want to work with someone. Our personalized ranking system guides you towards contacts who are more relevant, and socially and physically closer to you, but ultimately, it will be your decision. However, if you’ve fallen victim to fraud or other illegal activities, please let us know, and we will certainly help you block someone, or remove their account from Kalido if they are in violation of our policies or guidelines.

Can I match with a someone specific?

No. Kalido will find you the most relevant person available from all the users in the database though.

Can I match with a specific service provider?

No. However, Kalido will find you the best service providers from all the users in the database. So, although you won’t be matched to a specific person, you’ll still be matched with someone whose skills Kalido identifies as potentially relevant.

Can I match with someone from a specific network or job title?

Yes. For example, you can specify ‘I want to meet someone from Great Piano Teachers International’ or “I want to meet a senior iOS developer”. However, you’ll only be matched to someone from this network or with this job title if you have something in common with them (a shared contact or network).

How can I control how far away matches should be?

Tap on the magnifying glass on your Kalido feed (the first tab at the bottom), and select “Find professionals” or “Offer a service”. Once you’ve specified the service you can provide, or are looking for, you can set a radius within which you want to receive matches for this specific search. To alter the conditions of an existing search, just select it from your profile or feed, and tap “Edit.”

How do I contact a match?

You can chat to them immediately with the chat feature. If youʼre not sure how to start the conversation, use one of the handy icebreakers to give you a suggested opening line.

I am travelling or moving soon. Can I match with someone as if I am already in my future location?

Not at the moment.

Why was I matched with someone who doesnʼt fit any of my services?

Occasionally, Kalido will match you to someone who has a common network or common contacts with you, if your networks match one of their service searches. For example, if you’re part of Great Piano Teachers International, and a user tells us “I want to meet someone who is part of Great Piano Teachers International”, you’ll be suggested to them as a match (but only if they have some trust-based connection to you i.e. a common network or a common contact). So, even though you haven’t specifically added a service, this feature considerately opens up more opportunities for you. If you don’t find this feature helpful or necessary, you can choose to only match with your contacts, or people in your personal networks

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