First, we apologize for the inconvenience. SMS delivery is handled for us by Google and your mobile carrier, which can be a delicate and complex process in some parts of the world. If you’re not receiving an SMS for a specific number, try again in a little while. If that doesn’t work, please send us an email at firstname.lastname@example.org with the following information, and we’ll do our best to work with the parties involved to troubleshoot exactly what’s happening:
Just shake your phone when Kalido is open, and you’ll see the bug-reporting screen pop up. You can also go to Settings and log an issue using the ‘Send Feedback’ link.